Delivery Information
Free Shipping & Cash on Delivery Available

Delivery Information

At RasaMarts, we are committed to delivering your favorite products to your doorstep swiftly and securely. Our shipping policy is designed to offer a simple, transparent, and hassle-free experience, prioritizing customer satisfaction at every step.


🚚 Our Shipping Partner

We have partnered with Shiprocket, one of India’s leading eCommerce logistics aggregators. Shiprocket helps us ensure timely and secure delivery of your products, with tracking and care throughout the shipping process.


📍 Delivery Coverage

We currently ship across India.

  • Prepaid orders qualify for free shipping.

  • Cash on Delivery (COD) orders will incur a nominal shipping charge.


Shipping & Delivery Timeline

  • Orders are typically processed and dispatched within 2–3 business days of order confirmation.

  • You can expect to receive your order within 10–15 days after placing it.

  • In some cases, delivery might occur faster depending on your location.


⚠️ Possible Delays

While we aim to deliver on time, certain circumstances may cause delays:

  • Product is out of stock or unavailable

  • Natural disasters or adverse weather conditions

  • Logistic or technical issues at courier’s end

  • Legal restrictions or emergencies

We appreciate your understanding in such situations and assure you that we are doing our best to get your order delivered promptly.


Order Cancellation

  • Orders can be cancelled within 24 hours of placement.

  • Once the processing has started, cancellation is not allowed.

  • If cancelled within the allowed period, the refund will be initiated with a 5% deduction as processing charges.


🔄 Returns & Shipping Charges

  • Returns are only accepted if requested within 2 days of delivery, and the item is unused, unopened, and in original condition.

  • Customers must also record a video while opening the package, which is mandatory for all return requests.

  • Return shipping costs must be borne by the customer.

  • Once we receive and inspect the returned item, a 5% deduction will apply for processing fees before issuing the refund.


At RasaMarts, your satisfaction is our top priority. We strive to ensure a reliable shipping experience for every order. If you have any questions, please reach out to our Customer Support Team.